NEW YORK -- American Express appointed new general managers of
American Express Business Travel North America and Consumer Travel
Network, U.S.A., to replace outgoing executives.
The company selected Andy McGraw as senior vice
president/general manager for American Express Business Travel
North America, effective Jan. 2. McGraw, who is vice president for
global travel sales, replaces Pam Arway, who, as previously
reported, moves on to become country manager of Australia.
American Express also named Lynne Biggar senior vice president
and general manager of its Consumer Travel Network, U.S.A.,
effective Jan. 3.
She succeeds Cynthia Valles, who was recently named executive
vice president, customer services international for American
Express in London.
For the last three years, Biggar was vice president, acquisition
and early engagement marketing in the Consumer Card Services Group.
She has been responsible for acquiring new card members and
increasing loyalty of card members through various benefits
programs.
Biggar joined American Express in 1992 as a marketing manager,
leading acquisition efforts for several cobranded card
products.