Copland: Delay makes agents weaker

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n his May 12 column, "Credibility gaps," Travel Weekly editor in chief Arnie Weissmann directed some concerns to me about the proposed changes to ASTA's bylaws.

ASTA's proposal adds two at-large members to the ASTA board from the Corporate Advisory Council (CAC). The proposal is designed to unify the travel agency industry under ASTA, thereby giving ASTA the strong voice it needs to serve all travel agents.

First, I thank Mr. Weissmann for debunking the three main arguments that the opposition raises. Second, in regard to his question on why the vote needs to be held now, I think he is looking at this backwards. The question really is, "Why wait any longer?"

ASTA has been considering these issues for a long time. We have had a lively debate and currently are voting on the issue. The sooner we change ASTA, the sooner travel agents benefit from a stronger trade association. Fourteen percent of ARC locations closed between March 2002 and 2003. Unification makes us stronger. Delay makes all agents weaker.

The second concern was about ASTA members' understanding of the rationale behind the proposal. ASTA held two Town Meetings at its regional meetings in Tucson, Ariz., and Orlando. The issues surrounding the referendum have been communicated at least weekly on a national level and within chapters.

More than 130 ASTA members have signed up for Travel Agents for One Voice, publicly demonstrating their support of the bylaws change. There is no lack of understanding of the rationale. ASTA members know the industry is changing and so is our business environment. ASTA needs to evolve in order to meet the challenges of the future as the representative of a diverse and thriving industry.

Lastly, Weissmann asks about funds donated by the CAC for future government relations efforts. To date, the CAC companies have donated more than $80,000 to ASTA, with pledges of more money coming in, to handle legislative and regulatory challenges as they come up.

ASTA and the CAC companies share many common concerns. We work well together to address those concerns, as seen when we fought for and got concessions from ARC on the new voiding rules. We also share concerns about the regulation of travel distribution and government support of the airline industry.

The majority of ASTA members have indicated year after year that government relations should be ASTA's priority. The CAC companies also see real value in ASTA's government-relations capabilities and are willing to put their resources toward making ASTA Government Affairs more representative and more effective.

There was no quid pro quo with the CAC except to listen to their concerns, as we do with all travel agents. This was a case of ASTA members generously giving of their resources to benefit ASTA and all travel agents.

Only through continued support of the whole travel agency community will ASTA be able to continue fighting for travel agents. That's what this referendum is all about, and that's why I hope ASTA members will vote yes.

Richard M. Copland, CTC, is the president and CEO of ASTA. He can be contacted by email at [email protected].

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To read Arnie Weissmann's original "From the Window Seat" column from May 12, see Credibility gaps.

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