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United says it cut debit memos by almost $5 million in one year

United says it cut debit memos by almost $5 million in one yearThat reduction comes as ARC's Debit Memo Working Group continues efforts to reduce the volume of debit memos agents receive.

Steve Hirshan, senior vice president of sales support at Avoya Travel, during the host agency panel at CruiseWorld's general session Wednesday.

Host agency panelists talk tech, multiple affiliationsAddressing both veteran and novice agents, executives on a CruiseWorld panel had the same message for all: Now is the best time...

President-elect Donald Trump on the campaign trail in October.

ASTA to roll with the changes a Trump presidency may bringFollowing the election of Donald Trump, ASTA is concerned that his administration might roll back President Obama's steps to...

The temporary homepage for CruisingStore.com, a cruise-focused OTA that is expected to make its debut early next year.

A new OTA model will seek to modernize cruise bookingsCruisingStore.com has attracted some top industry names, including former Norwegian Cruise Line executives Kevin Sheehan and...

Speaker and coach Bobbi-Jo Romanishan held a session on mental toughness for women attending the Ensemble conference in San Diego.

Ensemble speaker: Women can power past negative self-talkA mental-toughness speaker and coach, Bobbi-Jo Romanishan shared with attendees the formula that she said has been critical in...

Artificial intelligence slowly making its way into travel bizMore and more companies are developing and using AI technology today, and experts agree that a recognizable impact isn't too...

The clubhouse at the Trump National Doral Miami.

TW survey: Trump's candidacy pushing agents, clients to shun his hotelsThe survey revealed that about 61% of travel agents said they are recommending Trump-branded hotels and resorts less often...

ARC CEO: Book-direct is the future of agent air salesMike Premo predicts that ancillaries will nudge retailers from the GDS channel. Travel agencies disagree.

Rainbow Falls in Hilo, on the Big Island of Hawaii.

HVCB: There's money to be had in prebooking toursRobyn Basso, the HVCB's senior director of travel industry partnerships, discusses what makes Hawaii a lucrative destination...

Hotels' book-direct push failing to slow down OTAs

Hotels' book-direct push failing to slow down OTAsIt's bad news for U.S. hotels, whose booking and marketing costs are rapidly outpacing total revenue growth.

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