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High demand can make booking Havana hotels difficult. Pictured, the Saratoga.

Agents struggle to book unprepared CubaWhile trying to get in on the ground floor of the Cuba travel market is very tempting, it is also proving to be frustrating.

ASTA takes issue with parts of FAA reauthorization billFor one, ASTA doesn't like the requirement that ticket agents disclose baggage, cancellation, change, ticketing and...

Bad news is good news for travel insurance vendorsA world in which violence, disease and extreme weather appear to be on the rise is producing steady growth for risk-management...

Agents weigh in on potential Marriott-Starwood combinationWhile some feel the merger would little affect them, others are concerned about a company that is perceived as less...

New York agent comes to aid of client in Brussels"Someone was literally checking in for their flight to go to Abu Dhabi when the explosion happened,” Eric Hrubant said.

Kempinski is refurbishing the Hotel Manzana de Gomez in Old Havana.

Big changes in Cuba, but infrastructure needs to catch upU.S. citizens no longer must join a tour group to travel to Cuba, but impediments remain. Credit card transactions aren't...

“We lost bookings in some markets due to the additional cost,” Lufthansa CEO Carsten Spohr said. “We regained those bookings in some other markets.”

Lufthansa sticks by decision to implement GDS surcharge“Overall we are on the right track. The market was ready. I’m sure others will follow,” CEO Carsten Spohr said.

Lufthansa takes Sabre to court over contract disputeSabre claims that Lufthansa's direct channels are GDSs, and therefore should be subjected to the airline group's 16 euro...

Carnival President Christine Duffy in Cozumel with bridge officers from several ships.

Agents happier after Duffy’s first year at Carnival's helmThe cruise line's president said business with the trade was up in 2015 over the year before, as it was in 2014 compared with...

Student travelers go skydiving in Spain, an up-and-coming spring break destination according to StudentUniverse.

This year's spring break anything but typicalFrom the Zika virus to a shaky stock market, from low gas prices to a strong U.S. dollar, a number of factors that have come...

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