AA plans to continue providing content through Sabre, Amadeus

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CHICAGO -- The booking fees that American Airlines would begin paying to Sabre and Amadeus Aug. 1 absent new content agreements would rise astronomically, an airline official said.

With Americans full content agreements with Sabre and Amadeus expiring July 31, the airline is believed to be subject to booking fee increases of 20% to 30%.

Charlie Sultan, Americans managing director of sales, planning and analysis, told TravelWeekly.com that part of the reason for the $3.50 charge to agents for bookings through non-preferred channels would be to offset the price increases that American would face.

That fee will partially defray some of the cost, he said.

According to Sultan, the airline intends to continue providing full content through Sabre and Amadeus if no actions are taken against American.

 

He said the airline plans on being the least disruptive as possible when the full-content agreements expire and intends to continue to provide that content through Sabre and Amadeus, but he added that the only distribution systems with full-content guarantees from American over the next five years are Galileo, Worldspan, G2 SwitchWorks and Farelogix.

It is our intention to provide full content, Sultan said.

However, Sultan added that American has been negotiating with Sabre for more than a year, and there are no current discussions between Sabre and Amadeus and none scheduled.

People think we will get a deal with the four GDSs, but thats a business risk that agencies are taking, Sultan said during a sit-down with TravelWeekly.com July 18 at the National Business Travel Association conference here

I hope we do reach agreements, Sultan added. Weve been working on it for over a year. Im not sure if it is going to happen.

How it all shakes out

About one-third to one-half of Americans flights in North America go through Sabre and Amadeus, Sultan said, adding that the two GDSs will be making a lot of money on us if the higher rates kick in Aug. 1.

With the content agreements with Sabre and Amadeus expiring July 31, Americans underlying participating carrier agreements (PCA) with the two GDSs would kick in. The 20% to 30% increases in booking fees that American would be charged are relative to the agreements that expire at the end of this month.

The fee increases are even larger if compared with the new fee structures that American agreed to with Galileo, Worldspan, G2 SwitchWorks and Farelogix.

Sultan said it wouldnt be rational and would be short-sighted if Sabre and Amadeus took actions against American when content agreements expire.

But he said the PCA agreements give American some flexibility in altering the content the airline provides.

Sultan said Americans strategy is to drive down distribution costs so that airline can better compete with low-cost carriers, and it is obviously in our best interests to negotiate deals to provide travel agencies with the content that they need.

He said American views the GDSs that the airline has new agreements with as efficient channels, and has no intent to drive travel agencies to book directly with American.

It is not our intent to try to shut down the GDSs, he added.

Sultan declined to discuss the issues that need to be solved to come to terms with Sabre and Amadeus. He said he didnt know if the Sabre-Amadeus agreement to share content in the event an airline exits one of the systems is a factor that enables Sabre and Amadeus to dig in their heels in the negotiations.

Regarding issues about the definition of full content, Sultan said Worldspan and Galileo negotiated the same protections to continue to access content if American decides in the future to unbundle fares and merchandise products in new ways.

To contact reporter Dennis Schaal, send e-mail to [email protected].

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