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No World Cup ticket? No problem
When the world comes to a host city, the excitement outside the stadium can provide lasting memories without paying the price...
MSC Cruises pivots, and a travel advisor adapts
When MSC decided to stop sailing from New York, Donna Carlin had some disappointed clients. What would keep them sailing on...
Finding your niche: Strategies for travel advisors
In a recent conversation, Avoya Travel vice president of strategic growth Kameish Stanley discussed the dilemma of landing on...
Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
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Technology
Expedia Group launching AI bot for lodging partners
Rolling out in the first half of next year, the tool will be available on the Expedia PartnerCentral platform.
Expedia CEO: Hotels can improve competitiveness with vacation rentals
Mark Okerstrom assured hoteliers attending the Expedia Partner Conference that the rapid rise of Expedia's vacation rental...
Host agencies bring agent-facing technology in-house
As host agencies have evolved over the years, so has the technology they offer agents.
Booking Holdings completes HotelsCombined acquisition
The Sydney-based hotel metasearch site has a strong presence in the Asia-Pacific region.
U.S. airlines, airports exploring use of self bag drop
When deployed, self bag-drop machines can be time-savers.
Outcome of GDS antitrust probe unforeseeable
How and when will the European Commission rule? It's hard to say, according to a Phocuswright analyst.
Growth of voice in travel the talk of Phocuswright 2018
Voice technology is quickly entering the mainstream, promising consumers an easier and faster way to search for information,...
BCD Travel reaches NDC distribution deal with Lufthansa
The travel management company aims to determine whether key components of the NDC process are cost-effective for customers.
European Commission opens GDS antitrust probe
The investigation will focus on terms in Sabre and Amadeus' agreements with airlines and travel agencies that could restrict...
Google and Amazon loom large at Phocuswright 2018
While Amazon hasn't yet made a meaningful move into travel, many believe it's only a matter of time.
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Tripadvisor to sell TheFork to American Express for $700M
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