Technology

American is abandoning plans to stop awarding AAdvantage points on bookings made via travel agencies that don't qualify as preferred NDC distributors.

A win for travel advisors: American Airlines scraps controversial NDC strategyCEO Robert Isom said Wednesday that going forward the airline must do more to enhance and promote NDC modern retailing instead...

NDC solution for green screens: Let the Butler do itFor those used to inputting cryptic commands via a GDS "green screen" interface, NDC integration poses a vexing challenge....

Shoppers using Google Flights can now see Southwest flight times and fares, and with one click can see more detailed pricing options for Southwest's four fare products.

Southwest Airlines begins displaying inventory on Google FlightsAdding Google Flights listings is noteworthy since Southwest doesn't work with other travel metasearch sites.

Sabre unveils AI-powered merchandising tool for airlines

Sabre unveils AI-powered merchandising tool for airlinesSabreMosaic uses artificial intelligence to generate personalized offers for customers.

AI was a hot topic at Envoyage conference

AI was a hot topic at Envoyage conferenceChristina Pedroni, an executive vice president at Flight Centre's agency network, urges advisors to embrace the technology.

Expedia CEO Ariane Gorin on stage during Expedia’s Explore partner conference.

Ariane Gorin lays out her goals as Expedia Group CEOAI is at the top of the list. Speaking at Expedia Group's Explore conference, Gorin compared AI to another revolution in the...

The Four Seasons Resort Koh Samui in Thailand is a Perfect Somewheres hotel.

Hotels.com singles out top properties with Perfect Somewheres listThe group of 700-plus hotels (about 200 in the U.S.) was chosen using Hotels.com's proprietary guest-experience data.

Romie will be able to summarize group chats about trips and export that information to Expedia’s shopping experience; track potential disruptors like weather and offer alternative suggestions; and make specific recommendations, like pizza spots near a traveler’s hotel.

Expedia Group unveils Romie, an AI assistantRomie is a planning, shopping and booking assistant that is in the development stage.

Classic Vacations enhances agent booking toolThe luxury wholesaler's booking engine now offers the Axus itinerary tool and the Classic VIP Connect program.

Starting July 11, only bookings from travel agencies that have reached preferred status with the airline will earn AAdvantage points.

Government panel hears ASTA's complaints against American AirlinesASTA addressed panelists from the Consumer Financial Protection Bureau and Department of Transportation on May 9.

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