Technology

United's new Agent on Demand feature enables customers to speak with airport representatives via mobile device rather than face-to-face.

United debuts contactless customer service at airportsAgent on Demand enables customers to speak with United airport agents on their mobile devices rather than face-to-face.

Alaska Airlines passengers will receive wristbands if they have been precleared as testing negative for Covid-19 before travel to Hawaii.

Alaska Airlines offering Covid preclearance on Hawaii flightsThe airline says Pre-Clear will enable passengers to skip additional airport screening upon arrival in the Islands.

The 2020 Readers Choice Awards virtual event and winners

The 2020 Readers Choice Awards virtual event and winnersThe Travel Weekly Readers Choice Awards went virtual this year in an event that mixed lighthearted skits with insightful...

Cruise Planners co-owners Michelle Fee (left) and Vicky Garcia during the Cruise Planners Forum, Virtually Yours event.

Cruise Planners restocks the toolbox during its virtual forumThe Power List agency unveiled a new task management solution and a host of other enhancements in an online gathering of its...

Trip.com Group sees ongoing financial improvement, ups marketing spendThe online travel giant says net revenue for Q3 was $805 million, down 48% on Q3 this year but improving 78% on the previous...

Avoya adding text messaging to its technology packageAvoya Conversations will enable advisors to text with clients directly from their computers when it rolls out later this month.

An app in development by IATA would enable flyers to access health data and easily show it to airport officials.

An app in the works would display a flyer's test and vaccination infoThe app would enable airline passengers to seamlessly have their health credentials verified.

ATPCO rolls out pricing tool for airlinesArchitect automatically adjusts fare offerings as market conditions change.

Booking Holdings boss talks pressure on hotels and the private accommodation trendGlenn Fogel discusses how changes in the lodging market could be beneficial to large distributors -- meaning hotels could face...

Travel companies, big and small, find opportunity in crisisSonder was just one of several companies at the Phocuswright Conference to detail ways in which in which it is finding...

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