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Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
The difference between long cruises and residential cruises
The nascent residential cruise segment, with its real estate-like approach, has faced some challenges.
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Wheels Up columns
ATC system upgrades must be both fast and slow
Though there are safety benefits, modernizing the ATC system will mostly help efficiency.
Friendlier skies ahead for airlines?
Airline CEOs didn't shed any tears with the departure of Pete Buttigieg. But the Biden administration's DOT secretary provided...
Moving the needle in airport mobility technology
The air travel industry is in need of improvement when it comes to serving travelers with disabilities. So, it's soul-lifting...
Growing discomfort on airplanes
A sharp state of flux among U.S. carriers might mean higher prices and even less comfort for economy flyers. But the price gap...
United initiative doesn't fly with me
United is now selling customer data so that companies can push targeted advertisements. And it makes me uncomfortable.
With airline credit cards, your mileage may vary
I don't have one airline credit card. I have two. And I have no plans to get rid of either of them. But what may be right for...
ARC's NDC working group could yield real results
Geared toward developing best industry practices for the servicing and support of NDC-enabled airline ticket transactions, it's...
Future airline mergers face turbulence
Airlines might root for JetBlue and Spirit to win their appeal. Here's why.
The case for letting older airline pilots keep flying
Raising U.S. airline pilots' retirement age by two years could have a big impact.
The affordability of flying could be fading
Are the days of nearly ubiquitous flying nearing an end due to structural changes in the cost of running an airline?
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