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The myth about corporate duty of care laws
The corporation's alleged duty of care toward traveling employees is marketing hype coupled with morality. It is not the law.
Cashing in on the 'connection economy' in travel
According to Embark Beyond's Jack Ezon, the need to build connection, community and human relationships is driving clients'...
Why Princess ships need more specialty dining
During an Alaska cruise on the Discovery Princess, I discovered how challenging it is to book the ship's specialty restaurants....
Small stays, big impact: Boutique hospitality on Martinique
While many Caribbean islands are defined by their sprawling megaresorts, Martinique leads with its intimate accommodations.
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Wheels Up columns
Feds fail to lead on aviation health and safety
The government produced a document so tepid, one wonders why it was produced at all.
Change is in the air on diversity
Less than 3% of U.S. pilots or flight engineers are black. There's work to do.
What bothers me about the airline bailout
Airline employees are getting a level of protection from the government that employees in other industries can only dream of.
Air New Zealand's innovation in economy comfort
It shouldn't be a surprise that the airline has emerged as an innovator in economy cabin comfort. Still, the challenges in...
Airline ground workers and wage disparity
Anyone seeking causes of the wealth gap need look no further than at how airlines pay ground crews.
CBP needs rules for biometric data collection
U.S. Customs and Border Protection must develop a set of new rules for facial recognition.
Airlines adding more ultralong-haul flights
Airlines keep pushing the envelope when it comes to long-haul flights, but comfort is the real issue.
The ultralow-cost carriers are growing up
In a sign of maturity, domestic ULCCs are moving away from just price in their marketing.
Are DOT delays more about policy than practicality?
The DOT continues to drag its feet regarding implementing Congressional mandates.
Are airlines polluters? The short answer is yes
Airlines can do more to make sustainable jet fuel more widely used. But to really reduce emissions, they will have to accept a...
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