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A court case with implications for host agencies
A case in San Franciso may change whether a host is responsible for an IC's deceptive acts.
The wisdom of Jackie Friedman
Friedman's 42 years in the industry left her with quite a bit of wisdom to impart on those coming up.
Like the ship-within-a-ship concept? You might love river cruising
I had a fantastic cruise to Alaska in MSC's Yacht Club, and in terms of size and amenities it was very similar to what I have...
Tourism industry taking a stand in U.S.-Canada feud
In response to President Trump's latest provocations, some hotel players are speaking out in a tone that feels more direct than...
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Checking In columns
Tourism industry taking a stand in U.S.-Canada feud
In response to President Trump's latest provocations, some hotel players are speaking out in a tone that feels more direct than...
New York hotels scored with watch parties for guests and locals
While tickets to major sporting events in the city were hard to come by this summer, there were many hospitality venues across...
The power of Pokemon
Japan hotels are betting on Pokemon. But this trend is far from over.
Upscale hotels give new attention to staff attire
A number of high-end hotels are taking a decidedly more elevated approach to what their teams wear.
New NYC hotel is banking on dining revenue
The Kimpton Era Midtown aims to capture both hotel guests and local traffic with eclectic dining.
Holidays on ice -- yes, real ice -- in Orlando
In a market like Orlando, creating magical family memories is always high stakes. But during the holidays, that pressure...
These hotels are barking up the right tree
More hotels are catering to pets as the definition of 'family' gets fuzzy.
Pushing back on the rising cost of safaris
Few & Far Luvhondo, a new safari lodge in South Africa, tries a pay-what-you-can model. Can it work?
Major names with minor beginnings
What's in a hotel brand name? In some cases, it's youth, inexperience and happy accidents.
A different type of 'green' space in the city
Trina White, general manager of the Parkside Hotel & Spa in Victoria, British Columbia, oversees an urban hotel on the cutting...
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The wisdom of Jackie Friedman
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