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Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
The antidote to travel anxiety: Being informed
Editor in chief Johanna Jainchill reached out to Mignon Houston, deputy spokesperson for the U.S. State Department, to discuss...
Marriott plans to significantly expand footprint in Mexico
The company has 60 new properties in the region in store by the end of this decade, with more in the pipeline, aiming to add...
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Race & Diversity News
Traveling while black comes with a different set of rules
Travel agency owner and industry educator Margie Jordan writes: “I’m out there with my brown skin and kinky, curly hair,...
American Airlines CEO has heartfelt moment in his travels
These are troubling times. But as Doug Parker can attest, they can also offer hope -- even if that hope comes while flying on...
Racism doesn't take a vacation
The travel industry promotes intercultural understanding. Can it play a role to reduce racial tension?
Arnold Donald offers words of hope in turbulent times
In a memo to employees, republished here, Carnival Corp. CEO Arnold Donald writes: "Despite these times, and despite what seems...
Facing racism's hard reality
In a memo to employees, republished here, Royal Caribbean Cruises Ltd. chief Richard Fain writes: "Racism is chronic, a...
Study finds bias in facial-recognition technology
The National Institute of Safety Standards and Technology said the technology is more likely to produce false positives on...
African-Americans traveling more, but some worried about racial profiling
Travel spending by African-American travelers has increased from $48 billion to $63 billion since 2011, reports Mandala...
The allure of Mandela
A number of operators have created tours to mark the 100th anniversary of Madiba's birth. But will this celebration of Madiba...
Reconciling America's image with America
New film is a breath of fresh air as U.S. inbound travel slows amid climate of divisive rhetoric.
American adopts plan to improve workplace 'diversity and inclusion'
The carrier announced the steps Thursday after CEO Doug Parker and other executives met with a group of NAACP leaders,...
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