New Year's resolutions, Part 1

The following contributors to our Letters pages don't look back when it comes to New Year's resolutions.

As a result, they resolve to:

Steve Cosgrove, Dynamic Travel & Cruises, Southlake, Texas: Not book AA Vacations unless someone has a gun to my head; not book United unless someone has two guns to my head; not book Renaissance Cruises regardless of how many guns.

George Koski, Ponte Vedra Travel, Ponte Vedra Beach, Fla.: Try to go one hour each day without thinking "bad things" about the airlines.

Bob Chambers, CSA Travel Protection, San Diego: Provide agents with the "hangover cure" for commission cuts -- CSA insurance.

Matthew R. Oberlander, Lori Travel, North Miami, Fla.: Book more cruises and tours, expand niche markets, reduce airline bookings.

Mike Wall, airport agent, Atlanta: When clients have to be there on a certain date, fly them in the day before.

Dennis A. Hubbs, D & D Travel Services, Bloomfield, Conn.: Assist our "airline partners" by dropping most air ticket sales in favor of the luxury cruise and tour market.

Joyce Andrews, home-based agency owner, Marietta Ga.: Establish a presence on the Web and do e-commerce instead of sitting back and letting Priceline.com and others win the war.

Dave Walker, ACE Travel Agency, Coeur d'Alene, Idaho: Seriously consider another line of work. I may have 22-plus years in this one, but the roller coaster ride is wearing me out.

John Stachnik, Mayflower Tours, Downers Grove, Ill.: Help those people (read travel agents) who have helped Mayflower Tours in the past, more so than [anticipating the wonders of] the Internet, which has never helped me in the past and may not help me in the future.

(To be continued in the next issue.)

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