Visa victory: Travel Weekly

e keep a short list of "Government Programs That We Like" and, for as long as we can remember, that list has included the Visa Waiver Program. This is the eminently sensible arrangement whereby the U.S. and some two dozen other countries agree not to impose visa requirements on each other's citizens for visits of up to 90 days. The program clearly has benefited tourists and business travelers and the companies, not to mention national economies, that depend on them.

But even before the terrorist attacks of 2001, the Visa Waiver Program existed under a cloud. For its first decade, it was deemed a "pilot program," always on the verge of being terminated. It became a permanent policy only three years ago, and went under the microscope yet again after 9/11.

With the passage of the Patriot Act, the State Department was empowered to deny the benefits of the program to travelers who did not have machine-readable passports, effective Oct. 1.

On the face of it, that doesn't seem like an unreasonable requirement for developed countries. But the Oct. 1 deadline was insufficiently understood around the world. Travel industry people rightly feared that thousands of visitors would arrive here and find out, too late, that they needed a visa.

The deadline now has been postponed, wisely we think, for another year.

In the interim, we hope the governments of participating countries can bring their systems up to date, and we hope the U.S. will do its part to help educate foreign travelers and travel firms about U.S. entry requirements.

But most of all, we hope the State Department, finally, will get over its lingering doubts about this former "pilot" program.

• • •

Appalling

e were appalled to read the account of three airlines whose practices for accommodating wheelchair users recently were found to be in violation of the Air Carrier Access Act.

Ten years ago, the airlines were put on notice that new aircraft had to be configured with closets or other storage areas in the passenger cabin capable of accommodating a folding wheelchair.

It turns out that, in the intervening years, hundreds of aircraft were ordered, configured and delivered to the airlines without such space.

As part of their compliance agreements with the Transportation Department, JetBlue and America West had to agree to the awkward expedient of blocking off a row of seats when it becomes necessary to stow a wheelchair in the cabin, and strapping down the wheelchair in the unoccupied row. Southwest took a different route and agreed, at considerable expense, to retrofit its entire fleet to create spaces at the aft bulkhead for wheelchairs.

We would commend the DOT for righting these wrongs if we had a good answer to this question: Where have you been for the last 10 years?

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