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Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
The difference between long cruises and residential cruises
The nascent residential cruise segment, with its real estate-like approach, has faced some challenges.
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Forums
A love letter to our industry
Jenn Lee of Travel Planners International writes: "With the ground shifting under our feet every day, our industry is...
An uphill marathon, an offer of help
For many of us in the travel industry, it feels as if we're running a marathon every day, struggling to keep our businesses...
Know your demographic to connect with travelers post-Covid
Understanding the travel inclinations and preferences of five generations of American consumers can provide guidance to travel...
Traveling while black comes with a different set of rules
Travel agency owner and industry educator Margie Jordan writes: “I’m out there with my brown skin and kinky, curly hair,...
Travel has changed; its responsibilities have changed, too
Governments have exercised their power to close borders, and it’s incumbent on our industry to provide critical information...
Arnold Donald offers words of hope in turbulent times
In a memo to employees, republished here, Carnival Corp. CEO Arnold Donald writes: "Despite these times, and despite what seems...
Facing racism's hard reality
In a memo to employees, republished here, Royal Caribbean Cruises Ltd. chief Richard Fain writes: "Racism is chronic, a...
How destinations can 'Live Forward' in a moment of pause
Brian Ross of Experience Columbus discusses the CVB's "Live Forward" campaign, which designed to spread hope and help rebuild...
The future of travel: An optimist's view
Paul Metselaar of Ovation Travel Group says: "We Americans have an innate, culturally based optimism that enables us to...
Amid the global chaos, a bid for a saner future
Chris Kam of Omnitrak says: "Industry leaders have a rare chance to reset their growth strategies, to discard conventional...
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Report: Lender takes control of residential cruise ship
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Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Execs address the impact of low water levels on river cruising
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