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When privatized airport security makes sense
I believe the Trump administration's push to increase the number of airports using private contractors is sensible as long as...
The myth about corporate duty of care laws
The corporation's alleged duty of care toward traveling employees is marketing hype coupled with morality. It is not the law.
Cashing in on the 'connection economy' in travel
According to Embark Beyond's Jack Ezon, the need to build connection, community and human relationships is driving clients'...
Why Princess ships need more specialty dining
During an Alaska cruise on the Discovery Princess, I discovered how challenging it is to book the ship's specialty restaurants....
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From the Window Seat columns
Neil Jacobs' luxury lessons learned
After helping shape Four Seasons, Baccarat, 1 Hotel and Six Senses, Neil Jacobs has sharpened his instincts for what luxury...
Laurence Pinckney's message
Much has been said about how advisors support clients and suppliers support advisors. At his induction into the KHM Hall of...
Four islands, four approaches to Airbnb
As municipalities around the world move to restrict vacation rentals, tourism-dependent countries in the Caribbean craft more...
The Asheville Tourists
My plans to visit Asheville last week predated its devastating floods last September. Eight months after the deluge, I...
Can travel advisors defy economic gravity?
It's impossible to make sense out of the deluge of contradictory economic data. But travel advisors already possess the info...
Travel advisors are appreciated, and so is air safety
During Travel Advisor Appreciation Month, some thoughts about their service to communities as well as some concern for the...
Advice for traveling in fraught times
The travel agency MB Private Clients has a long track record of helping clients get out of a jam. But they also offer...
CLIA: Regulate us. Please!
Cruise lines went before the International Maritime Organization, a United Nations agency, and asked that regulations be put in...
The leadership challenges of AI
"Change management" is so 2024. As the pace of technology quickens, leaders will need to hone "adaptive management" skills.
OTAs vs. human agents vs. AI agents, explained
Technology consultant Shelly Palmer thinks that, with the rise of AI agents, OTAs' days may be numbered. Human advisors may...
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Allegiant Air will install first-class seats
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Luxury hotel brands feature multiple properties in curated itineraries
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