In the Hot Seat: Allen Chastanet

Hotelier Allen Chastanet was named St. Lucia's minister of tourism and civil aviation by John Compton, the newly elected prime minister. He replaces Phillip Pierre. Chastanet also replaces Pierre as chairman of the Caribbean Tourism Organization. He spoke with Caribbean Editor Gay Nagle Myers about the challenges he faces.

Q: Your professional resume is diversified -- tourism director of St. Lucia in the early '90s, eight years with Air Jamaica, director of sales and marketing for Island Outpost and managing director of Coco Resorts on St. Lucia. How will this experience come into play as tourism minister?

A: Actually, I've resigned from Coco Resorts to avoid any conflict of interest. Coco Palm and Coco Kreole will be handled by my sister, Feolla, as managing director, along with a team of managers. Everything I've learned thus far will be invaluable in helping shape my new responsibilities. On St. Lucia, the whole product image is changing.

More than 1,000 rooms will come on line in the next six months. Several four-star resorts will join our current inventory, and our niche development is expanding to include the luxury market, yachting, villas and golf as well as the traditional honeymoon market. This will require effective promotion, savvy marketing and lots of cooperation.

Q: As tourism minister, what do you see as the goals and challenges?

A: The good news is that St. Lucia has been described as one of the best destinations in the Caribbean. It's got a lot of buzz right now and a lot of new development, but that in and of itself will not bring additional visitors here. It just tells us that we are on the right track, but there is a lot that remains to be done. One of the biggest challenges we face is having sufficient air access to meet the demands of visitors and to fill existing and new inventory. Tourism growth will depend on the growth of civil aviation. That is a critical component that will allow us to expand on many economic fronts. Strong private/public sector collaboration, support and marketing are needed. I'm hoping the new budget, which comes out in April, allocates $15 million or more to tourism, up from the $10 million last year.

Q: What do you want in terms of new air service?

A: St. Lucia needs more nonstop, year-round service, particularly from the U.S. Northeast, our biggest market. We lost it with Air Jamaica, although we understand its decision to pull out. We need more seasonal service, too, from markets such as Boston, Washington and Chicago. I'd like to see growth from US Airways, which now offers a weekly flight from both Charlotte and Philadelphia.

Q: How important is tourism to the new government of St. Lucia?

A: John Compton is the father of tourism on this island. He helped bring about St. Lucia's independence from Great Britain in 1979 and led us as prime minister for 29 years, from 1964 to 1979 and from 1982 to 1996. His government is totally committed to tourism in terms of income and employment for the people. He's got a long-term vision of tourism as driving the economy of St. Lucia.

Q: You're a native St. Lucian with family roots that run deep on the island. A headline in a local paper the day you were sworn in trumpeted "Allen's the man!" What's your reaction to that?

A: If I can't deliver, I'm out of a job. The term of government is five years, and I'm no different than any of the other appointed cabinet members. I intend to give it my all.  

To contact reporter Gay Nagle Myers, send e-mail to [email protected].

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