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Be careful when choosing 'partners'
In marketing terms, "partners" creates a warm tone. But using that term when describing business relationships can be risky.
Word on the street at ASTA's Northeast Summit
Among the many things I learned at the 2026 Summit is that not everyone is a fan of some of the most common terms used in...
Princess Cruises' Plus and Premier packages: Are they worth it?
Princess Cruises offers two add-on packages, Plus and Premier, which include different levels of inclusions on specialty...
Boosting insurance sales: The Oasis Travel Network strategy
The host agency reports huge increases in travel insurance sales last year and this year. Here's how Oasis did it.
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Holland America Line's Alaska land-only tours a hit
HAL president Gus Antorcha says land-only tours are selling so well the company may add more inventory.
Being Black in travel
Seven Black travel professionals participated in a roundtable discussion that explored their experiences in the industry.
Vaccinating tourists gives the USVI a shot in the arm
Forget bottles of Cruzan rum. U.S. visitors flocking to the U.S. Virgin Islands these days are bringing home a different kind...
Trade Secrets, episode 5: Travel insurance, a critical Covid-era topic
Travel insurance has always been important, but the pandemic propelled it into the forefront. Brownell Travel's insurance desk...
Focus on Sustainability: The pandemic's green shoots
Even as it sidelined travel worldwide, the Covid crisis also helped sharpen the industry’s focus on sustainability.
Dispatch, Costa Rica: Reacquainting myself with the exotic
After more than a year with minimal travel, Origins Luxury Lodge offered the perfect reentry for exotic, authentic adventure.
Expedition lines plan Antarctic itineraries around a rare eclipse
Practically every expedition cruise line is seizing on the event to offer sailings where their ships will be positioned in the...
A first look at the new Kayak Hotel Miami Beach
The tropical-chic feel of the brand's first property is sure to be a hit on South Beach. But kinks still need to be worked out...
Dispatch, Walt Disney World: First impressions after a year away
Theme parks editor Jamie Biesiada is reporting on her visit to Walt Disney World. On mask use, markers and barriers at the...
Five hotel general managers on what the pandemic taught them
Hotel general managers faced a crisis like no other. How will the lessons they learned apply to the future?
Beaches caters to special-needs families with autism training
Every member of the Beaches team has to complete training annually, which includes an emphasis on the resort's key areas,...
Pharrell hotel collab Goodtime rolls in Miami Beach
The hotel is a collaboration between Grammy-winner Pharrell Williams and Groot Hospitality's David Grutman.
Reserve that 2022 cruise now: Booking curve at record length
Ocean and river lines are seeing their booking curves move way beyond what would be expected, and they are opening their books...
JetBlue says it will offer the roomiest seats and best food on London flights
In introducing the economy cabin for its upcoming service, JetBlue also said it will be the only airline to offer free,...
Focus on ski: Skiing, apres-pandemic
So much about the ski experience changed as operators scrambled to adapt to Covid-19 protocols. How much will stick? More than...
Swan Hellenic brings something old, something new to U.S.
The U.K.-based cruise line is taking aim at the U.S. and enlisting some familiar industry names to hit its target.
Fine print with a huge impact: Ports struggle with CDC terms
The CDC's Conditional Sailing Order includes requirements ports would be hard-pressed to meet, some say.
United officially returns to New York JFK
The carrier, which makes its New York metro-area home at Newark, returned to JFK after a five-year absence.
Episode 20: The return of U.S. river cruising: Interviews from the American Countess
Senior editor Jeri Clausing and American Queen CEO John Waggoner dialed in from the American Countess to talk about safety...
Several cruise lines require vaccines, but not everybody is on board
Some travel advisors say many of their clients are not on board with the idea of vaccine mandates and are disappointed with...
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