Observation deck at One World Trade Center to open next week

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The view from One World Observatory, which is located on the 101st and 102nd floors of One World Trade Center.
The view from One World Observatory, which is located on the 101st and 102nd floors of One World Trade Center. Photo Credit: Kate Rice

NEW YORK — It’s all about the view. And One World Observatory, which opens to the public May 29 on the 101st and 102nd floors of One World Trade Center, popularly known as Freedom Tower, delivers not one, but many views, only some of which are real.

A “welcome hall” on the entry concourse consists of a video wall with the faces and voices of the men and women who built the tower, echoing a technique used in the neighboring September 11 Memorial Museum.

Sky Pod elevators that shoot up to the observatory in 47 smooth seconds are lined with panels depicting simulated time-lapse chronology of a New York landscape that metamorphoses from farmhouses, fields and forests into a city of skyscrapers, with the Twin Trade Towers that were destroyed on 9/11 appearing briefly, then fading away.

Visitors emerge from the elevator into an entryway lined with more video panels offering close-ups of New York.

Then, it’s into the “See Forever” theater. A two-minute show of time-lapse photography and shots of the city from all angles — above, below and sideways — is projected onto a wall consisting of varied rectangular blocks that evoke the geometry of a city that was built into the sky.

Following this homage to New York and its people, at the very end of the presentation, the wall slowly, slowly lifts to reveal a panoramic view of the real New York.

It’s highly produced, a touch melodramatic and unquestionably spectacular.

“We thought we had a chance to redefine the observatory experience,” said Dave Kerschner, president of Legends, which operates the observatory. “The star of the show is the view itself.”

True stars deserve grand introductions, and the observatory has given Gotham the entrance it deserves in a 360-degree, floor-to-ceiling experience. Helicopters fly below. Planes wing by, seemingly at eye-level. Fact sheets assert that visitors can see as far as 50 miles.

A tour guide using City Pulse’s technology to change images of the city shown on screens.
A tour guide using City Pulse’s technology to change images of the city shown on screens. Photo Credit: Kate Rice

To the south, the Statue of Liberty, tiny and doll-like, overlooks a harbor where the wakes of ferries and barges crisscross. Manhattan, Brooklyn, the Bronx and New Jersey are in full view.

In the streets surrounding the Trade Center, a bevy of cranes and scaffolding stand as the hallmarks of a city that continues to rebuild. 

There’s a lot more to the observatory.

The Sky Portal, a circular panel of glass on which visitors can take in real-time views of the streets 1,250 feet below, is the highest observation platform in the Western hemisphere.

Two City Pulse units, 10 rectangular high-definition video screens, are arranged in a circle taller than the tour guides who staff them on each side of the 101st floor, one unit on the north side, one on the south. The guides’ arm sets employ blue-tooth technology that enables them to change the views with a sweep of an arm, offering visitors a chance to delve deeply into many aspects of the city.

Adding quiet drama to the experience is the mostly unacknowledged yet undeniable fact that the observatory is housed in a building that, phoenix-like, rose from the ashes of 9/11.

Some of the construction workers featured in the entry hall video talk about watching the Twin Towers fall and how that animated them when helping to build One World Trade Center. When the Sky Pods descend, their walls show the cityscape of today, including a long look at the twin memorial pools next door, which trace the outlines of the original Twin Trade Towers.

And there are other, unscripted, reminders.

On Thursday, among the sightseers craning their necks, back, back and still farther back, to see the tower rising into the clouds, were a half-dozen camouflage-clad members of the U.S. Air Force’s 107th Air Wing.

One World Observatory’s Sky Portal shows real-time images of the streets immediately below.
One World Observatory’s Sky Portal shows real-time images of the streets immediately below. Photo Credit: Kate Rice

In the city for Fleet Week, they, like other visitors, slowed to check out the observatory entrance. Finding that it won’t officially open until May 29, they moved on. But a cop stepped out from the concrete pylon he had been leaning on to stop them.

“Thank you for serving,” he said, sticking out his hand to shake theirs.

Whatever new structures and features  are added to this site, they will always be a part of Ground Zero, a hallowed piece of real estate haunted with emotions and memories that never seem to fade.

Tickets and information are available at oneworldobservatory.com. Tickets are $32 for visitors ages 13 to 64, $26 for children 5 to 12 and $30 for those over 65; children under 5 are admitted free but must have a ticket.

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