Folo, episode 24: Hotels are coming back -- but are staff?

The Folo by Travel Weekly's talk about the hotel labor shortage, from top left: Christina Jelski, Travel Weekly's hotels reporter; managing editor Rebecca Tobin; and David Sherwyn, a professor and hospitality expert at Cornell University.
The Folo by Travel Weekly's talk about the hotel labor shortage, from top left: Christina Jelski, Travel Weekly's hotels reporter; managing editor Rebecca Tobin; and David Sherwyn, a professor and hospitality expert at Cornell University.

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The news is good: The economy seems to be bouncing back, travel is getting restarted and travelers seem to be returning to hotels, especially in southern markets and resort areas. But some hotel associations are reporting a labor squeeze; in some areas hotels are desperate to fill positions.

To talk about why this is happening, and how the hospitality landscape is changing, we've brought in our hotels reporter, Christina Jelski, and David Sherwyn, a professor and hospitality expert at Cornell University.

Related reading:

GMs clean rooms and operators cook as hotels struggle to rehire workers

U.S. hotel occupancy hit a Covid-era high in April

Five hotel general managers on the lessons they learned during the pandemic

Hotels in Miami and South Florida are open -- and busy

Drive-market bright spots

About the Folo by Travel Weekly: A weekly podcast from the reporters and editors of Travel Weekly that focuses on and "follows" major travel news and trends. Hosted by managing editor Rebecca Tobin.

This episode was recorded Thursday, April 21. The original transcript has been edited for length, and the chronology may be altered to keep dialogue about specific topics together.

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