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Maryland travelseller law raises questions
The law will take effect on Oct. 1, joining four other states with similar laws: California, Florida, Hawaii and Washington....
Why wait? Expedite biometric tech now
I've long been a believer in biometric technology. But a four-day trip involving two airports and two days at Universal Orlando...
A real win-win for river cruising: Land-based extensions
They help clients make the most of a plane ticket, and they only have to beat jetlag once. Is there benefit in using a custom...
St. Thomas experiences record growth from U.S. travelers
The U.S. Virgin Islands Department of Tourism reported 98,284 arrivals to St. Thomas in the first quarter of 2026, up 15% year...
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Reality Check columns
Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
My chat with ChatGPT
ChatGPT suggested that it could show me how to "interview a columnist for Travel Weekly." It promised to ask me questions that...
Play it safe with clients
People have more information today than ever, much of it anxiety-inducing. We need to continue to offer calm, reassuring advice...
When a client gets cold feet
The most important principle is a simple one: Do not force persuasion. If a client expresses genuine hesitation about a...
The pursuit of happiness
Here are a few ways citizens (and travelers) can find happiness around the globe.
Some travel industry advice you can bank on
I have some advice for a former banker who has joined our ranks.
Observations about cruise ship architecture
Here's why the Silver Ray's design made an impression on my clients.
We all travel better, thanks to Arthur Tauck
I never met Arthur Tauck. And yet, he was my travel hero.
For me, it's the only way to travel
I vacation with clients. And I wouldn’t have it any other way.
Finding the future of travel tech at CES
While I have not read or reviewed anything about this year's show that makes me feel my clients will not need me next year,...
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