River Cruise

Transparency in business builds trust

Transparency in business builds trustIf there is one thing the pandemic has made clear, it is how important the principle of transparency is in the travel industry.

John Lovell, left, president of Travel Leaders Group, in conversation with Rudi Schreiner, co-founder and president of AmaWaterways.

AmaWaterways still plans to sail in May, despite vaccine speed bumpsCo-founder Rudi Schreiner has concerns about Europe's rollout of Covid-19 vaccines, but the line still plans to begin sailing...

Guests and crew were diligent about wearing masks in public spaces when not eating or drinking.

Dispatch, American Countess christening: Taking 2021's protocols in strideThe christening and launch of the American Countess went ahead under health and safety protocols that so far have had minimal...

American Cruise Lines sailed its first river cruise since the pandemic began with the American Jazz on the Mississippi.

American Cruise Lines vaccine requirement blindsides passengersThe line says it has asked all guests on its first sailings to be vaccinated "out of an abundance of caution."

The American Countess in New Orleans. The ship is American Queen Steamboat Company's fourth paddlewheeeler.

The American Countess paddlewheeler is launched in New OrleansNearly a year after the pandemic canceled the debut of American Queen Steamboat Company's fourth paddlewheeler, godmother Angie...

A rendering of the American Countess, which will operate its debut cruise this weekend.

American Countess' debut cruise is back on after CDC dispute is resolvedAmerican Queen Steamboat Company had earlier canceled the ship's christening and preview cruise because of a permitting dispute...

A depiction of a bar and lounge on the American Countess. The ship was supposed to launch this weekend, but American Queen Steamboat Company canceled it over a certification dispute.

American Queen Steamboat cancels preview cruise over CDC disputeThe line said the cancellation was due to the CDC's "review of our Coast Guard Certificate of Inspection and the date on which...

The Crystal Bach. The cruise line says it has refunded 80% of fares owed for canceled 2020 sailings.

Crystal Cruises says it has repaid 80% of 2020 refundsThe cruise line says it expects that by the end of April, 95% of customer refunds will be complete.

American Cruise Lines' new American Jazz will debut on the lower Mississippi River on March 21.

Domestic river cruise lines get rolling again todayAmerican Cruise Lines kicks off the season on Saturday with a coastal sailing from Florida; American Queen Steamboat Co. takes...

After a quiet year, river cruise lines are making new moves

After a quiet year, river cruise lines are making new movesIf this past week is any indication, companies are gaining confidence about the seasons ahead and cranking up their marketing...

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