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MSC Cruises pivots, and a travel advisor adapts
When MSC decided to stop sailing from New York, Donna Carlin had some disappointed clients. What would keep them sailing on...
Finding your niche: Strategies for travel advisors
In a recent conversation, Avoya Travel vice president of strategic growth Kameish Stanley discussed the dilemma of landing on...
Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
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Aviation
Treasury Department finalizes guidance for SAF tax credits
The new approach rewards producers of corn- and soy-based ethanol for farming and refining practices that reduce emissions and...
Congress introduces confusion with airline-refund clause in FAA bill
Language in the FAA bill puts the onus on the passenger to request a refund, while a new DOT rule puts the responsibility on...
Alaska Airlines is using generative AI for flight searches
The carrier has been piloting technology that enables users to ask for tips based upon the timing, cost and type of trip they...
Southwest begins offering DOT-required vouchers
The voucher requirement is part of the penalty that the DOT levied against Southwest in December.
Clear named enrollment partner for TSA PreCheck
The biometrics company has begun PreCheck enrollment in Orlando, Sacramento and Newark airports, with more to be added over...
Congress agrees on FAA reauthorization bill
The bill is wide-ranging, including measures designed to increase aviation safety and address the shortage of air traffic...
IAG's acquisition of Air Europa continues to hit snags
The European Commission said the deal would harm competition, but IAG said it is working to ease the EC's concerns.
IndiGo orders its first widebody aircraft
The low-cost carrier expects to receive the first of 30 Airbus A350-900 aircraft in 2027.
American defends distribution approach amid corporate demand questions
Airline executives detailed the steps they are taking to optimize its distribution strategy, while first-quarter corporate...
DOT's new refund rules elicit harsh airline response
In a strongly worded statement, the Airlines for America trade group rebuked the DOT, saying its rules will make air travel...
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