Delta will establish a Global Cleanliness division and has
created a new vice president position to oversee the organization.
The carrier’s first vice president of global cleanliness is
Mike Medeiros, who has been a leader in Delta’s cleanliness initiatives during
the Covid-19 pandemic. Delta said that creating the division is a way “to
continue bringing laser focus to cleanliness efforts as part of the layers of
protection we are offering customers.”
“This team will bring the same focus and rigor to
cleanliness that we’re known for in transforming customer expectations for on-time,
completion and baggage performance -- so that customers can feel confident when
choosing to fly with us,” chief customer experience office Bill Lentsch said in
a statement.
Delta said the Global Cleanliness division will be charged
with further developing and executing the carrier’s cleanliness standards and
methods “to ensure a consistently safe and sanitized experience across our
facilities and aircraft for employees and customers alike.”