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American is abandoning plans to stop awarding AAdvantage points on bookings made via travel agencies that don't qualify as preferred NDC distributors.

A win for travel advisors: American Airlines scraps controversial NDC strategyCEO Robert Isom said Wednesday that going forward the airline must do more to enhance and promote NDC modern retailing instead...

Frontier has revised its merchandising strategy, largely doing away with the unbundled pricing model.

A new Frontier? Airline adds bundled fare optionsIn a clear nod to evolving consumer preferences, the ultralow-cost carrier revised its merchandising strategy on May 17,...

New airfare refund regulations a win for consumers

New airfare refund regulations a win for consumersAirlines will be required to proactively notify flyers that they are entitled to a refund. It could be a paradigm shift for...

Go-Be Sleeves markets its tray table covers as a way to protect against germs while making a flight feel more homey.

Travel gadgets aim to make long flights more comfortableMerchants are selling everything from tray table covers to airplane footrests to shelves that attach to the window shade track.

A screengrab shows the 3D view of an aircraft cabin during the seat selection portion of United's booking path.

Flyers are increasingly seeing just what they're buyingFlight shoppers can expect rapid growth in photos of aircraft seats, in-flight entertainment screens and meals.

An American Eagle Bombardier CRJ-700 regional jet.

Pilot shortage still a concern for regional airlinesRegional carriers remain constrained by a shortage of captains. The good news is that mainline carriers' hiring slowdown could...

IdeaWorks said increased use of co-branded airline credit cards is the main reason why reward travel has grown more expensive.

Airlines have jacked up the cost of reward travel since 2019IdeaWorks found that the lowest daily average price of tickets purchased with points or miles was up 28% in March 2024 compared...

ARC's NDC working group comprises airlines, travel technology providers and travel agencies.

ARC working group tackles travel agencies' issues with NDCServicing snafus are one reason why many agencies, especially in the corporate realm, continue to shy away from booking tools...

The FAA is investigating several United incidents from this month. None of have caused injuries or fatalities.

United Airlines CEO addresses string of incidents, says safety is 'highest priority'In an email to customers, Scott Kirby sought to reassure customers.

American Airlines believes its robust regional network will draw new loyalty program members, who tend to spend more than unaligned flyers.

American's divergent strategy: Will it work to its advantage?American currently lags Delta and United financially. But American believes it can close that gap with a strategy that diverges...

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