DALLAS -- American Airlines launched CorporateAAccess.com, a Web portal where the airline's
corporate customers can book a full range of fares -- published,
Web and negotiated -- directly with American.
In addition, business travelers are able to refund and exchange
tickets themselves through the portal, which is powered by
Minneapolis-based Navitaire, the company that is also enabling
automated exchanges for users of Carlson Wagonlit Travel's
self-booking tool.
If self-booking isn't part of a corporation's culture, American
is allowing travel agencies to use CorporateAAccess.com on their clients' behalf.
American is charging $1,000 to implement the portal, but that
fee is being waived until the end of the year. The transaction fee
is $10, a charge that's also being waived until the end of
2003.
To contact reporter Jerry Limone, send e-mail to [email protected].