TIA looks to broaden reach, add members through TravelCom acquisition

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WASHINGTON -- With the acquisition of TravelCom, a four-year-old e-commerce trade show, the Travel Industry Association (TIA) expects to attract new members to the venerable trade group as one of the direct benefits derived from the acquisition.

In fact, Mike Pusateri, TIAs COO, told TravelWeekly.com that as soon as the announcement was made, people have been calling and asking when they could join the group.

The calls, Pusateri said, quite frankly, wouldnt have happened if we hadnt bought this show.

The show is slate to be held as usual next April at the Hilton New York. At least 1,300 people attended this years show.

Pusateri said TIA had been in negotiations with JD Events, the creators and operators of TravelCom, to possibly partner on the trade show, but then ultimately decided, with JD Events blessing, to buy it for an undisclosed amount.

It was a pretty significant opportunity to bring more relevance to that part of the market [e-commerce], Pusateri said. It is a fast growing area of opportunity, yet it is a concern to many in the industry because it is moving so quickly. It is on everyones mind and travel, as it pertains to e-commerce, is one of the top two segments.

So TIA, being the umbrella for the industry, felt this would be a place that would be appropriate for us to come in with some leadership and partnership ideas and see if we could bring more relevance to existing members and find an opportunity to add members by having this show.

Pusateri said TIA has established an e-commerce committee that will be overseen by Jay Gray, TIAs vice president of technology, and chaired by Joan Lowell, vice president of distribution for Hyatt Hotels and Resorts.

TravelCom previously was considered slightly vendor heavy, one of the critiques from attendees, according to Pusateri.

Under TIAs guidance, the show will likely have broader participation with the various segments that we have [as TIA members] from DMOs to CVBs, to state tourism bureaus and attractions, in addition to the traditional transportation companies and lodging and accommodations companies. We could add a lot of value.

Beyond the show, Pusateri said TIA would also play a larger role in advocating e-commence industry issues on Capitol Hill.

Weve set up an ecommerce committee to not only run the agenda for the show with the speakers and the topics, but also to deal with issues in government affairs, whether it pertains to taxation on the Internet or spam control or research, Pusateri said.

All of which is in line with TIAs objective of becoming the voice of the larger travel industry.

The strategy from our board and our members [is for TIA] to diversify and be more relevant to our members, Pusateri said. You are going to see a lot more partnering. We are diversifying in every segment of the industry and making sure we are relevant. If that means more partnering or opportunities come to us or identify opportunities beyond that, we certain will consider them seriously.

To contact reporter Michael Milligan, send e-mail to [email protected].

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