Choice launches upscale Cambria Suites brand

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WASHINGTON - Choice Hotels International now has a name and launch date for its upscale, all-suites brand: Cambria Suites.

The first property is expected to open next year.

Choice's first new brand in nearly 10 years, Cambria is designed to take on Hilton Garden Inn and Courtyard by Marriott.

"We have had a lot of hotel developer interest," said Aaron Katz, Choice's vice president of brand strategies and corporate development. "We anticipate that we will have several agreements [signed] shortly."

Choice revealed its brand plan, then referred to as Hotel Concept 2004, at a franchisor meeting last year.

Aimed primarily at business travelers, Cambria Suites is designed for suburban locations. A typical property would sit on a 2.5-acre site and have 120 rooms.

Design components include a two-story lobby area, a fitness center, an indoor pool and an upscale cafe.

Guest rooms will feature a bright, contemporary look and plasma-screen televisions.

"In developing the brand, we saw a big hole" in the marketplace, Katz said. "We saw a lot of travelers looking for a hotel room that was in the select-service segment and looking for something that was upscale with a little more style to it.

"We've done that throughout with the decor and the amenities - everything in the hotel is [viewed] through that style filter."

Katz said Choice employed a process called "reverse engineering" to develop the prototype for Cambria Suites.

That is, he said, "We reverse- engineered back into what [hotel developers] could afford to build. One of our key objectives is to create profitable owners and to build prototypes that we know are going to provide a superior return on investment."

Cambria Suites will have room rates of at least $100, the highest of any Choice brand, and will cost about $63,000 per room to build.

Katz said hotel developers that already do business with Choice had been urging the firm to launch an upscale brand.

"When you look at our portfolio, it makes all the sense in the world for us to compete in this upscale segment because our developers are trickling out [to competing brands]," Katz explained.

"After Comfort Inn they are asking, 'What's next?' and we don't have a product for them."

At least 40% of Choice customers stayed at a Courtyard or Garden Inn last year, Katz said.

"So we had the consumer and the developer. We just didn't have the product for them."

Katz said Choice hit upon the name Cambria Suites after testing several potential brands with consumers.

"We definitely went around the mulberry bush a few times with the name," he said.

"The naming process is interesting because you are looking for an empty vessel, something you can breathe life into. We tried a bunch of names and asked consumers which one rang true based on certain attributes.

"What we liked about the Cambria name is it has a warm, inviting feel," Katz continued. "When we consumer-tested, it conjured up images of Europe and the Umbria region of Italy. It also had strong overtones of contemporary, upscale."

Anthem Suites and Diplomat Suites were two other names Choice had considered during the process. But Choice soon dropped them because they could not be trademarked.

To contact reporter Michael Milligan, send e-mail to[email protected].

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