FTC cybersecurity case against Wyndham gets green light: Travel Weekly

FTC cybersecurity case against Wyndham gets green light

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The Federal Trade Commission can proceed with its data-breach lawsuit against Wyndham Worldwide Corp. after an appeals court this week denied Wyndham’s request to dismiss. The FTC alleges the hotel franchisor has failed to protect consumer data.

The court’s decision "reaffirms the FTC’s authority to hold companies accountable for failing to safeguard consumer data,” the FTC said in a statement. “It is not only appropriate, but critical, that the FTC has the ability to take action on behalf of consumers when companies fail to take reasonable steps to secure consumer information.”

Wyndham did not respond to comment.

Following three data breaches between 2008 and 2009, the FTC filed a complaint in 2012 against Wyndham for failing to protect consumers’ personal information. The breaches, according to the court filing, compromised more than 500,000 payment card accounts, resulting in the export of “hundreds of thousands” of account numbers to a Russian-registered domain and $10.6 million in fraud.

“Since at least April 2008, defendants failed to provide reasonable and appropriate security for the personal information collected and maintained by [Wyndham properties] by engaging in a number of practices that … unreasonably and unnecessarily exposed consumers’ personal data to unauthorized access and theft,” the FTC alleged.

Those missteps included failure to enforce complex user IDs and passwords, lack of firewalls and storage of sensitive card information without encryption, according to the filing. The FTC further claimed, “After discovering each of the first two breaches, defendants failed to take appropriate steps in a reasonable time frame to prevent the further compromise of the Hotels and Resorts’ network.”

The FTC requested that the court issue a permanent injunction to prevent future violations and that the court award refunds and other relief to affected consumers and require Wyndham to pay for court costs.

In response, Wyndham filed a motion to dismiss the case, questioning the FTC’s authority and arguing it violated “fair notice principles” by claiming violations before formally declaring regulations. Wyndham further argued that the FTC failed to satisfy federal pleading requirements.

A U.S. district court denied Wyndham's motion in April 2014, writing: “This decision does not give the FTC a blank check to sustain a lawsuit against every business that has been hacked. Instead, the court denies a motion to dismiss given the allegations in this complaint—which must be taken as true at this stage—in view of binding and persuasive precedent.”

The hotel company appealed with additional questions regarding the FTC’s authority to bring a data claim to court and whether it must declare regulations formally before it could claim violations had occurred. That June, the court once again denied Wyndham’s motion to dismiss, but it did grant a motion for review by an appeals court, which heard the appeal in March 2015. That court upheld the decision on Monday.
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Source: Business Travel News

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