Orbitz makes pitch for business travelers with new site

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Orbitz launched a microsite that it hopes will attract bookings from business travelers whose companies do not have travel programs.

Microsites like www.roadwarrior.orbitz.com are sections of Web sites that have their own URLs.

Orbitz said the new site presents inventory, particularly hotels, and destination information geared toward business travelers. For example, a search for hotels in Orlando is designed to emphasize "business" hotels and downplay leisure properties like those in or near the theme parks, according to Orbitz for Business spokesman Jim Cohn.

When one compares Orlando hotel searches through Orbitz.com and the new microsite for business travelers, the search results are fairly similar.

The business travel slant is more successful when users select Chicago's destination page. Customers can view a Business Essentials feature that includes links to Amtrak and information pointing to Wi-Fi Internet hotspots and fitness centers in the area.

Some of the editorial content, too, is geared toward people who work for small businesses. Cohn said travelers could search for hotel reviews written by business travelers, for instance.

Joe Brancatelli, editor and publisher of a site for business travelers, JoeSentMe.com, offers tips on the new site.

Like Orbitz.com, the business travel site offers Orbitz's assortment of electronic care alerts to notify customers of flight delays and gate changes.

Orbitz's initiative is the latest effort among airlines and online agencies to reach business travelers who have resorted to leisure-oriented Web sites because their companies don't have managed programs. Cohn explained that the road warrior site aimed to bridge that gap. 

However, Orbitz's road warrior site faces stiff competition from airline Web sites. Unlike third-party sites such as Orbitz, the airline sites can attract bookings by offering bonus frequent-flyer miles.

To contact reporter Dennis Schaal, send e-mail to [email protected]

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