BA Holidays Enhances Its Portfolio

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NEW YORK -- British Airways Holidays added more than a dozen products to its 1998 Europe portfolio.

The tour operator's programs are divided into three main categories: Create Your Own Vacation, Value Plus and Concorde Vacations. The difference between the Create Your Own Vacation and Value Plus is that the latter is geared toward first-timers and offers air-inclusive, slightly less expensive products than the Create Your Own Vacation lineup.

The Create Your Own line offers more variety and options, according to Jill Donaldson, vice president of leisure travel and marketing for the U.S. Although the Concorde product is pricier still, a package offers clients great value. For example, a roundtrip Concorde ticket can cost $10,000 by itself, but a three-night package with hotel costs $5,299 per person, including a one-way flight on the Concorde and a return flight in business class.

These packages have not changed much because "the Concorde never loses its appeal," she said, adding that excursion options now include a day in Bath by way of the Venice Simplon-Orient Express and a guided antique shopping trip in the Thames Valley.

The most popular programs are the London packages in the Create Your Own Vacation planner and the Taste of London and London Stage plans in the Value Plus brochure, Donaldson said. New highlights for these programs are themed tours including Literary London and Sunday Morning Street Markets & Greenwich.

Outside London, Britain fly-drive programs continue to be popular. This year, travelers have a wider variety of country- house hotels to choose from and, for the first time, the option of castle hotels, she said. Also for the first time, clients can opt to stay in country inns, said Donaldson, adding that these properties are affordable, costing from $52 per person, per night.

Although clients have more products to choose from, the average cost of the 1998 lineup has increased only about $10 a night, Donaldson said. For example, hotel rates that started at $50 last year have gone up about $5 this year, and some have dropped.

British Airways Holidays has expanded its offerings on the Continent, as well, and features 92 properties throughout Europe. The majority of these hotels are in France and Italy, but properties have been added in destinations such as Turkey, the Netherlands, Greece, Monaco, Spain, Portugal, Belgium, Switzerland, Germany and Austria.

City combinations are a big hit with consumers, she said, and the operator has added a variety of cities to its Two City Vacations Value Plus programs. These combinations are in great demand because they include London, which is "a safe bet," and another city that is "slightly more exotic and lets travelers experience something different," she said. Some of the new cities offered in this package are Vienna, Florence and Rome.

Donaldson outlined the commission structure. Retailers receive 10% on the air portion and 12% on the land for Create Your Own Vacation products; 10% on the air-inclusive products in the Value Plus portfolio, and 10% on air and land for Concorde packages.

British Airways is increasing capacity this summer by 14%, Donaldson said. "Our hotel bookings for April, May and June already are up dramatically over last year," she said, adding, "This summer will be really good for everybody" who sells Europe.

According to Donaldson, the operator is targeting the family and gay markets. Although the operator does not offer departures exclusively for the gay market, "we can tailor trips for a group," she said.

For example, the operator keeps a list of hotels that are gay-friendly and places where gay travelers would feel comfortable and welcome. "We also are pushing London family vacations and have highlighted family-friendly accommodations and free nights in both brochures," she added.
British Airways Holidays
Phone: (800) AIRWAYS
Web: www.british-airways.com

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