Longtime Tauck executive Jeremy Palmer has been promoted to COO of the Connecticut-based company, CEO Dan Mahar announced.
Jeremy Palmer
Palmer has been with Tauck since 2007 and a member of the executive team since 2015, most recently as senior vice president overseeing worldwide operations, brand management, Tauck director management, strategic planning and new business initiatives.
Mahar said Palmer "has excelled in every responsibility he has taken on at Tauck." He credited Palmer with helping the company "achieve our highest guest satisfaction scores and guest retention rates in Tauck's history, while accelerating our go-to-market efforts that allow earlier bookings to better serve our guests and travel advisor partners."
Palmer also had a hand in developing Tauck's popular small-group land tours and shore excursions for European river cruises, expanding small-ship ocean cruising, improving the consistency and voice of Tauck's brand message, and expanding digital content platforms.
"In these last 18 months, when our company has been extremely challenged, Jeremy's thoughtful, steady voice has provided crucial leadership for Tauck as we've successfully retained our customer base, restarted our global operations and rebuilt our business with record-level preseason bookings for 2022," Mahar said.