ARC reports burglaries on Web site

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WASHINGTON -- Four travel agencies were burglarized during the first three weeks of January, according to ARC's Web site.

Significantly, two pairs of the burglaries occurred in the same geographic area, one night apart. The incidents are listed on ARC's Web site, along with maps showing the cities, so that agents can see if crimes are happening in their vicinities and prepare their offices accordingly.

For example, the site shows that in Florida, an agency in St. Cloud was burglarized on Jan. 5; the next night an agency in Ellenton was hit.

The Web site does not indicate whether the same crooks are believed responsible for both burglaries, but it does show that criminals are active in that part of Florida and would alert other agents in the area to take precautions.

Similarly, on Jan. 17, an agency in Trenton, N.J., was burglarized; the next night, an agency in nearby Jenkintown, Pa., was hit. In neither case was ticket stock stolen, indicating that the agency owners had taken exceptional care of their blank stock or were lucky.

Although stolen ticket stock represents an infinitesimal amount of the blank stock shipped to agents, it can be the financial death knell of a firm that is held liable to pay for stolen tickets honored by airlines.

Liability hinges on whether the agency followed ARC security requirements, which include specifications on how much stock can be kept on the premises and how it must be secured.

The Web site says ARC lists the incidents in order to "sensitize" agents as crimes occur in their geographic areas. "Any travel agent can be the next victim," it says. The site also lists the locations of armed robberies, most of which have occurred in Southern California during the past year or so.

In the first three weeks of January, two armed robberies took place in California, one in the north at an agency in Napa on Jan. 12 and another in the south at an agency in Los Angeles on Jan. 17. No stock was stolen in the Napa incident.

Agents victimized by armed robberies are never held liable for stolen stock.

To keep up with the locations of recent burglaries and robberies, visit ARC's home page at www.arccorp.com. Scroll down to Ticket Security and click on Incidents 2000.

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