HFS Forms New Travel Services Unit

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BY JENNIFER DORSEY

PARSIPPANY, N.J. -- HFS Inc. said it combined three previously independent travel services operations into a new unit called the HFS Travel Group in a bid to reduce costs and enhance cross-marketing opportunities.

The new unit includes Resort Condominiums International Travel, which provides travel services to RCI's time-share members; Preferred Holidays, a tour subsidiary of Avis, and HFS Corporate Travel, an in-house corporate travel department.

Michael Monaco, HFS vice chairman and chief financial officer, said, "HFS will achieve economies of scale as well as increase cross-marketing of the company's many travel-related products and services to time-share exchange members, Avis customers, real estate and hospitality division franchisees as well as all our employees."

Frank Terranova, previously vice president and general manager at Preferred Holidays, was named president of HFS Travel Group.

HFS Travel Group has 450 employees and is based in Indianapolis, Resort Condominiums' hometown.

Terranova said one goal of HFS Travel Group will be to capitalize on "synergies" among various HFS units, including its various hotel brands, Preferred Holidays, RCI, Avis and Value Rent-A-Car, which is being acquired by HFS, as well.

In that respect, HFS will continue acting as a wholesale operation selling products through travel agents.

RCI, for example, has an estimated 120,000 weeks of unsold condominium inventory, which is packaged with rental car options and sold by Preferred Holidays through travel agents.

Another example of cross-marketing is the Preferred Holidays See America program, a line of fly one-way/drive one-way packages.

The program uses Avis rental cars, reducing Avis' costs in the seasonal movement of vehicles.

It offers such HFS hotel brands as Ramada, Howard Johnson's Super 8, Park Inn and Days Inn as the lodging options.

Another function of HFS Travel Group will be as in-house provider of corporate travel services to employees of HFS and its various subsidiaries, including Avis and the real estate brokerage and hotel companies.

These employees will be required to make their arrangements through the new unit, marking HFS' first company-wide corporate travel consolidation.

Terranova estimated the corporate travel volume to be booked through the Travel Group this year at $27 million.

HFS at the end of this month will stop using World Travel Partners, based in Atlanta, to handle travel for employees at its headquarters, which accounts for about $9 million annually.

HFS Travel Group already has Airlines Reporting Corp. accreditation through Resort Condominiums International Travel and Preferred Holidays, Terranova said.

Terranova emphasized that this will be strictly an in-house operation, saying, "It is not our intention at all to be a corporate travel provider in the industry."

The Travel Group also will be linked to other HFS reservations facilities to provide backup support on a seasonal basis.

It will pick up car rental and hotel reservations during peak summer periods, for example, when leisure tour wholesale reservations activity typically declines, HFS said.

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