Jury awards Omega World Travel $2.5M in defamation suit

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A federal jury awarded $2.5 million in damages to Omega World Travel of Fairfax, Va., its subsidiary Cruise.com and founder Gloria Bohan in a defamation lawsuit stemming from a dispute over e-marketing and spam.

Unless the defendant, Mark Mumma, appeals in 10 days, the ruling would end a legal battle that began in early 2005 when Mumma, a self-proclaimed anti-spam crusader, tried to collect "damages" from Omega on the grounds that Cruise.com was guilty of violating anti-spam laws in e-marketing campaigns.

After he took his accusations public on his Web sites, asserting, among other things, that Cruise.com's business was "built on illegal spam," Omega filed a $3.8 million suit against Mumma and his Oklahoma City-based company, Mummagraphics.

Mumma countersued, charging violation of federal and Oklahoma anti-spam laws.

The U.S. District Court for the Eastern District of Virginia dismissed all of Mumma's accusations, a decision upheld on appeal. Parts of Omega's charges (copyright and trademark infringement and unauthorized use of the Bohans' photos) were dismissed, too, but Omega went to trial on the remaining claim, that the plaintiffs had been defamed.

The jury found that Mumma had no basis for accusing Omega of spamming and that his behavior had been malicious.

John Lawless, Omega's general counsel, said this verdict would provide reassurance to others concerned about possible false accusations of violating anti-spam laws. (At trial, Lawless was the chief witness, so Omega retained James Hodges and Tom Powell as litigating attorneys in the case.)

For legal purposes, the more important development, Lawless said, was the appellate court's decision that Omega had not violated the law because Cruise.com's e-marketing program had offered an automatic opt-out link and had provided an address and phone number for contact.

The appellate court decision is "the first to look at the Federal Can-Spam Act comprehensively," Lawless said.

Mumma launched his campaign by approaching Lawless in January 2005 and demanding thousands of dollars because Cruise.com had allegedly spammed him with promotions.

Around the same time, he claimed in a letter to Omega that he was "guaranteed" a minimum of $150,000 in compensation under Oklahoma law for the six e-mails received by that time, but he said that he would settle for 5 cents on the dollar, or $6,250, or he would sue.

When Omega rebuffed those demands, Mumma went public with his allegations at one of his sites, SueASpammer.com, calling agency owners Gloria and Dan Bohan "spam offenders." He also posted their photos under the headline "Spam offender spotlight, $250,000 in statutory damages and counting." (Mumma was counting four more e-mails, for his higher damages claim.)

At that point, Omega sued, and in its court papers it referred to SueASpammer as a "for-profit venture ... used by defendants to unlawfully extort money from legitimate businesses."

While the case had been pending, Mumma continued to press his accusations. At trial, Omega reported, the defendant again referred to the plaintiffs as spammers and admitted his intent had been to embarrass and humiliate them. At trial, he also said he would continue to do so after the trial, in part by making a movie called "Slappsuit."

He had previously established a Web site, Slappsuit.com, which trumpeted plans for the movie, which was to tell the "true story of an anti-spammer slapped with a S.L.A.P.P. suit."

To contact the reporter who wrote this article, send e-mail to Nadine Godwin at [email protected].

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