SAP Concur shuts down metasearch engine Hipmunk


SAP Concur is shuttering Hipmunk, the travel metasearch engine it acquired in 2016.

SAP Concur says it is “retiring” both the consumer-facing Hipmunk product as well as travel and expense product Concur Hipmunk and will stop supporting the brand on Jan. 23.

The company said it notified employees of the decision on Jan. 14 before communicating the news to customers and partners; SAP Concur says there will not be layoffs. “Employees who are currently working on Hipmunk will be moving to similar roles based on their skill set, level and job profile,” SAP Concur said.

With the folding of Hipmunk -- in particular Concur Hipmunk, which was designed for the small and midsize-businesses -- SAP Concur will focus its efforts on its other products, including itinerary manager TripIt Pro and Concur TripLink, which offers direct, managed business travel bookings.

“As our approach to providing integrated travel and expense management evolves, we have made the decision to retire Hipmunk and Concur Hipmunk. Concur TripLink with TripIt Pro is the preferred solution for customers who aren’t a fit for Concur Travel, an online booking tool,” the company said in a statement.

When asked if there were efforts to salvage Hipmunk in any iteration, the company said: “We carefully considered all potential avenues for Hipmunk and Concur Hipmunk, and determined that it was in the best interests of our travelers and customers, our people and SAP Concur to terminate the service and retain all of the intellectual property.”

Source: PhocusWire


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