Technology

Expedia Group lays off employees in U.S. and abroad: ReportExpedia Group has laid off staff in multiple departments, including travel operations, support, IT, recruiting, marketing and...

Expedia Group has launched One Key, its new loyalty program that encompasses Expedia, Hotels.com and Vrbo. Rewards can be applied across all of those brands.

Expedia's One Key umbrella loyalty program goes liveUnder the program, rewards can be earned and applied across Expedia, Hotels.com and Vrbo.

Travel Technology Association fills out advocacy rolesTravel Tech has named Nicole Brewin vice president of government affairs and Bethany Reitsma industry relations manager.

Google's corporate campus in Mountain View, Calif.

Google Travel makes leadership changeRichard Holden, general manager of Google Travel since 2020, is no longer in that role. Rose Yao and Julie Farago are the new...

As airline NDC deployments have ratcheted up in recent months, travel advisors have chafed about challenges to servicing tickets.

Airline NDC integration varies, creating challenges for agenciesIATA says travel advisors would encounter fewer servicing challenges if airlines adhered more closely to IATA's programming...

A still from a Priceline TV ad.

Priceline rolls out new booking featuresThey include an AI chatbot named Penny.

Booking.com said the ChatGPT API will enable a more conversational approach to recommendations.

Booking.com is launching a trip planner incorporating ChatGPTBooking.com's planner will answer general travel questions as well as more specific questions regarding destinations and...

Safari Portal is not just for advisors planning safaris.

Safari Portal adds calendar feature to itinerary platformTravel advisors can now create more detailed itineraries, said Safari Portal, whose product is not just for safaris.

Thanda Safari, a Big Five game reserve in South Africa’s KwaZulu Natal province, has started using AI-driven technology to track and monitor its rhino population.

South Africa game reserve turns to AI to combat rhino poachingThanda Safari is using AI-enabled trackers that allow rangers to continuously monitor rhinos and detect unusual activity such...

United said 50% of customers look to its app or to United.com to self-serve during disruptions.

United app now displays rebooking options and vouchersRebooking options and vouchers will automatically populate on the app's home screen for customers who have a flight that is...

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