Some 13,000 customers had been booked on future Swan Hellenic and Voyages of Discovery departures when the cruise lines ceased operations on Wednesday with the collapse of parent company All Leisure Holidays, according to the Association of British Travel Agents (ABTA).

All Leisure Holidays had been a member of ABTA.

Approximately one-third of future bookings were for cruises departing from the U.K. and are thus financially protected by ABTA.

Additionally, the U.K. Civil Aviation Authority (CAA) has stepped in to help thousands of travelers who booked cruises in combination with flights through All Leisure Holidays. The CAA said that it is making arrangements to provide full refunds for some 7,000 impacted customers.

According to the CAA, approximately 400 customers were overseas when All Leisure Holidays announced its cessation on Wednesday, "but the vast majority of these will be able to use the scheduled airline tickets included as part of their booking to return to the U.K. shortly," the agency stated. The CAA has made arrangements to bring the small number of remaining passengers back to the U.K. at no extra cost.

All Leisure's tour operations, Travelsphere and Just You, were acquired by Canadian tour operator G Adventures on Dec. 30.


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