Crystal Cruises said it will make major improvements to its
two oceangoing vessels, Crystal Serenity and Crystal Symphony.
In 2017 and 2018, the Serenity and Symphony will receive "massive
enhancements" similar to the $52 million makeover Serenity got in 2013 and
the $20 million redesign of Symphony in 2014, Crystal said.
One feature will be to reconfigure dining so that full open
seating is available. A criticism of Crystal is that it doesn't have dining
capacity to accommodate all of its guests in one seating. Crystal also said
there will be more suites.
The luxury line has announced plans to build three
new-generation "Exclusive" class ships with high space ratios and
residences on the top deck. The first of those was initially to be delivered in
2018, but that had been pushed back first to 2019, then to 2021 and now is
scheduled for the first quarter of 2022.
Crystal also pushed back the delivery date of the
200-passenger Crystal Endeavor expedition ship from 2018 to 2019, but said that
it plans to build two additional such ships for 2020 and 2021. In addition, it
has rebranded Crystal Yacht Cruises as Crystal Yacht Expedition Cruises.
In the air, Crystal said it plans to add a second Global
Express Jet to its Crystal Luxury Air fleet in 2017 due to the "popularity
of the existing charter options, and travel partners and guests' wishing to
customize their vacation experiences with all things Crystal."
On land, Crystal plans a marketing branch office in Sydney
to open in 2017. An office in Amsterdam to support the operations of its river
cruise fleet will officially open Nov.21, and a display center in Miami's
Boulevard Shops near downtown will open in spring 2017.