Crystal plans to roll out a new booking engine for travel advisors

|
The Crystal Serenity relaunched in summer 2023.
The Crystal Serenity relaunched in summer 2023. Photo Credit: Andrea Zelinski

Crystal says it will launch a new booking engine on Aug. 1 that will make managing cruise bookings easier and more efficient.

The tool will use an easy-to-navigate design to simplify the search and booking process and offer up-to-date information on cruise availability, suite categories and pricing, according to Crystal.

The engine will also use algorithms to recommend itineraries based on clients' preferences and identify optional back-to-back cruise combinations.

Advisors will have access to deals and promotions through the tool, as well as a dedicated support team and training resources, including webinars, video tutorials and step-by-step guides.

The line said it would integrate the booking engine into its website.

The new engine comes almost a year after Crystal, under new ownership from A&K Travel Group, relaunched the Crystal Serenity following a collapse of the former Crystal Cruises brand. Crystal has since relaunched the Crystal Symphony and signed a memorandum of agreement for two new ships, the first of which is scheduled to arrive in 2028.

From Our Partners


From Our Partners

Destinations on a Plate: Culinary Tourism
Destinations on a Plate: Culinary Tourism
Register Now
TTC Tour Brands — How We Lead: What Tour Directors Know About Leadership
TTC Tour Brands — How We Lead: What Tour Directors Know About Leadership
Read More
What High Growth Advisors Do Differently
What High Growth Advisors Do Differently
Register Now

JDS Travel News JDS Viewpoints JDS Africa/MI