Carnival Corp. said that when the Ocean Medallion makes its debut on the Regal Princess in mid-November, the wearable technology will be available to a limited number of guests only.

That's a change from the previous plan to introduce the electronic personalization technology to the whole ship.

The Medallion is an electronic disc that interacts with thousands of sensors retrofitted to the ship, allowing guests that use it to open cabin doors, pay for merchandise, play interactive games and ask for delivery of items such as drinks anywhere on the ship. The disc can be worn in a wristband or as a pendant.

Carnival spokeswoman Claire West said that while the installation of the Ocean Medallion systems and framework is on schedule, it will now be activated in phases "to ensure a successful implementation that results in experience excellence."

The Medallion, which works in tandem with a smart phone app, has been in development for two years. Carnival Corp. called it "very sophisticated technology that hasn't existed prior to now. It also involves extensive modifications to our onboard operations combined with new training for our crew."

So, to get up and running, the Ocean Medallion experience will only be available to a select number of guests on each cruise. "This approach will allow us to receive continuous feedback from a controlled number of guests and crew while the ship is in service," West said.

During a preview period that will run into spring 2018, Ocean Medallion features on Regal Princess will be activated by adding groups of staterooms in phases versus activating the entire ship at one time.


From Our Partners

2020 NTG Webinar Series
Travel, Our Future and Yours A Series of Conversations with Industry Leaders
Register Now
American Queen South
American Queen Steamboat Company
Read More
2020 Club Med Webinar
Let’s Escape Again with Club Med
Register Now

JDS Travel News JDS Viewpoints JDS Africa/MI