Business appears to be off to a strong start for one of Hawaii's newest hotels, the 175-room Hampton Inn & Suites by Hilton Oahu-Kapolei, which welcomed its first guests on Sept. 28.
Wade Gesteuyala, the property's general manager, said occupancy and demand have thus far been better than expected.
"We're probably about 75% to 80% occupancy," he said. "We've had some days that we've been sold out. Of course, on a new hotel, the projections are a little bit more conservative, a bit lower. So we've been pleasantly surprised at the amount of requests and demand since we've opened."
Located in the new Ka Makani Alii shopping center development in the West Oahu community of Kapolei, the state's first Hampton Inn & Suites by Hilton product has been hosting many Hawaii residents along with military, corporate travelers and construction workers, according Gesteuyala. But demand has been so great, the property has had to hire more staff.
"To be this busy is a nice challenge to have after opening," Gesteuyala said.
Along with the mix of residents and business-related bookings, Gesteuyala indicated the hotel has, however, seen a fair number of more traditional Hawaii visitors.
"We've actually had several visitors from the West Coast and the Midwest, who came to Honolulu, spent three or four nights in Waikiki and then stayed here, saying they wanted a location that was a little more quiet, not as touristy," he said.
Charging guests no resort fee while offering complimentary breakfast, parking and WiFi, along with room rates generally starting around $200 a night, according to Gesteuyala, the west Oahu Hampton Inn & Suites provides a far more affordable option in a location where previously travelers only choice was the high-end, full-service resorts at Ko Olina.
Gesteuyala added that, along with the new shopping and restaurants immediately available at the Ka Makana Alii development, the new Hampton Inn is only about a mile from the popular White Plains beach and not far from major attractions at Pearl Harbor like the Arizona Memorial, the Pacific Aviation Museum and the Battleship Missouri Memorial.
Managed by Aqua-Aston Hospitality, the property has an outdoor pool, fitness center and business center and features around 60 higher-end studio room options that include a king-size bed, two TVs, a pullout sofa, a refrigerator, a wet bar and a microwave.
Plus, Gesteuyala paints quite a picture of that daily complimentary breakfast included in every room rate.
"We do more of an upscale continental breakfast, with fresh fruits, pastries and Danish," he said. "We have an oatmeal station. We have a waffle station, so people can get waffles made to order. There's cut fruit, whole fruit and we have an egg dish every day. We also have a second hot dish that rotates between bacon, sausage patties and French toast."