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How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
The antidote to travel anxiety: Being informed
Editor in chief Johanna Jainchill reached out to Mignon Houston, deputy spokesperson for the U.S. State Department, to discuss...
Marriott plans to significantly expand footprint in Mexico
The company has 60 new properties in the region in store by the end of this decade, with more in the pipeline, aiming to add...
U.S. News released its list of top 10 river lines -- why that's significant
It's further proof that river cruising has gone mainstream.
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Legal Briefs
Considerations for honoring gift certificates after agency sale
Q: I am thinking about selling my agency, but I am concerned about the number of unredeemed gift certificates we have sold over...
What's new, the same, regarding U.S.-Cuba travel
Q: With the recent easing of regulations on travel to Cuba, is it still illegal to sell air tickets to Cuba?
In my view, changes to ARC contract not helpful to agents
Q: Do any of the changes help travel agencies, or do they all help ARC at agencies' expense?
Some things to consider if you're looking to sell your agency
Q: Now that 2014 is over, do you have any observations about the process of buying and selling an agency?
Don't commit extortion when trying to reclaim stolen property
Q: Is it legal to threaten criminal prosecution unless a past employee returns our property? If not, is there some exception...
U.S. companies have no ‘duty of care’ to traveling employees
Q: A corporate client has asked us to explain how our agency can help the corporation meet its “duty of care” responsibilities...
12 contract issues independent contractors should address
Q: As a home-based agent, what changes should I request to the "independent contractor agreement" that my host has sent me?
Employee might quit, but commission stays with ex-employer
Q: If an employee makes a sale at our agency and then quits, is his or her new employer entitled to the commission?
Agency's potential buyer wants to be left with 'working capital'
Q: The potential buyer of my agency is asking that I leave the company a "level of working capital agreed to by both parties."...
Ruling is good news for cruise client alleging malpractice
Q: My client injured her ankle on a cruise and claims to have been negligently diagnosed and treated by the ship's doctor. When...
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