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Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
The antidote to travel anxiety: Being informed
Editor in chief Johanna Jainchill reached out to Mignon Houston, deputy spokesperson for the U.S. State Department, to discuss...
Marriott plans to significantly expand footprint in Mexico
The company has 60 new properties in the region in store by the end of this decade, with more in the pipeline, aiming to add...
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Legal Briefs
Heed ARC guidance to prevent chargebacks in cases of fraud
Q: What is the best way to avoid getting debit memos for credit card chargebacks yet still conduct business by phone and email?
Travelport could charge a fee to book Economy Comfort seats
Q: Do you know whether Delta is paying Travelport a fee to offer its premium economy seats or whether Travelport is paying...
Clause on lowest transaction fees not an ongoing obligation
Q: Are new clauses in a contract valid for the life of that contract? How can we remain profitable if we have to keep agreeing...
Misinforming clients about travel insurance could prove costly
Q: When agents answer client questions about what insurance covers, they often make mistakes. What can we do to protect...
Phishing creating stress but few financial consequences so far
Q: What happens to agencies victimized by phishing schemes, assuming that ARC will not determine that the agencies "exercised...
Three aspects of waivers of negligence will determine validity
Q: I know that some businesses require customers to sign waivers against all claims of negligence. Are such waivers legal?
Look to hosts, other home-based agents as potential buyers
Q: How do I find a buyer for my home-based agency? What form should the payments take?
Home-based agent wonders whether business is worth selling
Q: I run a home-based agency and assumed it could not be sold because it is so small and so dependent on me. Am I correct?
Airline alliances' override agreement raises antitrust issues
Q: I understand that price fixing by alliance partners is legal on transatlantic flights. But what if it affects domestic...
ARC's kinder, gentler agreement not without its drawbacks
Q: Since ARC is owned and controlled by the airlines, isn't there a downside to the new draft agreement?
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Seattle-Tacoma Airport takes wraps off C Concourse expansion
Dallas Fort Worth Airport expands Terminal C
U.S. News released its list of top 10 river lines -- why that's significant
Carnival and Emeril Lagasse introduce new culinary concepts for upcoming ships
Carnival touts island tranquility at reimagined RelaxAway, Half Moon Cay
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