Jaguar to provide tarmac transfers for United customers

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Chauffeured tarmac transfers begin this month at Chicago O'Hare and will start at other United hubs by the end of the year.
Chauffeured tarmac transfers begin this month at Chicago O'Hare and will start at other United hubs by the end of the year. Photo Credit: United Airlines

United Airlines has launched a partnership with Jaguar to drive late-arriving MileagePlus Premier members to connecting flights.

The chauffeured transfers along the tarmac begin this month at Chicago O'Hare and will be available in United's Denver, Houston, Newark, Washington Dulles, San Francisco and Los Angeles hubs by the end of the year.

United says it expects to make approximately 60 trips per day with a fleet of electric 2023 Jaguar I-PACE SUVs, helping approximately 1,000 elite customers make tight connections. 

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The chauffeur service isn't guaranteed to any United flyers and customers aren't notified in advance that they will receive a ride. Instead, select Premier MileagePlus members will be met by surprise upon landing, and then shown by an agent to the vehicle parked on the tarmac. 

The partnership with Jaguar marks the resumption of United's chauffer service. From 2014 until March 2020, United provided tarmac transfers in partnership with Mercedes-Benz.

Delta and American also offer a ride service for late-arriving elite members of their loyalty programs. Delta partners with Porsche and American with Avis Car Rental.

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