Lyft's usage among U.S. business travelers tripled last year
and Uber continued to make strides, as both ride-hailing companies took market
share from taxis and rental cars.
According to Certify's annual SpendSmart report, the T&E
software company found that Lyft's ground-transportation share in 2017 jumped
to 12% from 4% the year before. Uber's rose to 56% from 52%, making the service
by far the most used among Certify's customers. Overall, ride-hailing accounted
for 68% of ground-transportation expenses last year, up from 56% in 2016.
Car rental accounted for 25% of ground-transportation
expenses in 2017, down from 33% a year earlier. Meanwhile, taxis' share of
ground-transportation expenses fell to 7% from 11% in 2016.
Certify said that the most expensed hotel brand last year
was Hampton by Hilton at 9%, followed by Marriott at 8.5% and Courtyard by
Marriott at 7.4%.
Among airlines, Delta's had a 20% share, followed by
American's 19% and United's 14%.
Certify said it gathered data from more than 50 million
expenses and receipts for its report.