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Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
The antidote to travel anxiety: Being informed
Editor in chief Johanna Jainchill reached out to Mignon Houston, deputy spokesperson for the U.S. State Department, to discuss...
Marriott plans to significantly expand footprint in Mexico
The company has 60 new properties in the region in store by the end of this decade, with more in the pipeline, aiming to add...
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Features
Club Med has ambitious expansion and renovation plans
The company plans to open five new resorts per year over the next five years as well as execute major renovations to five...
Some New York hotels tacking on 'destination fees'
Hotel operators say the fees cover additional services and amenities, but some guests are complaining they are hidden and...
Radisson introduces premium brand, overhauls loyalty program
Radisson will do away with the struggling Quorvus Collection, a soft brand that launched in 2014 but produced just three...
China seizes control of company that owns Waldorf Astoria New York
The company, Anbang Insurance, owns several other U.S. luxury hotels, including the JW Marriott Essex House and the Loews Santa...
Caribbean hotel update: About half of properties on hurricane-affected islands have reopened
According to the Caribbean Hotel and Tourism Association, of the 129 CHTA member hotels in Anguilla, the British Virgin...
Airbnb introduces deluxe products, expanded listings and loyalty program
One of the new products, Airbnb Plus, consists of homes with a higher level of quality and comfort, such as premium bathrooms,...
Altar alternatives: How millennials are changing destination weddings
Millennials are turning them into epic, once-in-a-lifetime vacations for them and their friends, picking exotic locations and...
Is the hotel commission model on borrowed time?
Marriott's move to reduce commissions on group bookings is clearly a disruption -- and forces much-needed change in the...
Hotel robots do double duty as butlers and featured attractions
In the eight months since opening Chicago's art-and-science-themed Hotel EMC2, general manager Christine Wechter has yet to get...
What will happen to undocumented workers? Hotels wait and worry
While the mood at the Americas Lodging Investment Summit was generally optimistic, the fate of the expiring Deferred Action for...
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