ARC changes how it will charge for manual ticket stock orders

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WASHINGTON -- Manual accountable ticket stock, except for tour orders, will be more expensive for travel agents to order from ARC after Feb. 1.

Under ARC's new ticket requisition fee formula, each box of four-flight manual tickets, miscellaneous charges orders and prepaid ticket advices will count as one shipping unit.

Today, they do not count as any shipping units and are "free" to order as long as the agent also orders automated stock.

Because boxes of manual stock will count as shipping units after Feb. 1, the number of shipping units will escalate faster than they do today and could raise the cost of an order, depending on how the weight affects the price bracket.

Tour orders were exempted from the formula because they are used to write sales on Universal Studios, Julian Tours and ARC's other participating suppliers that are not airlines or railroads.

ARC did not want to risk jeopardizing its campaign to recruit such diversified suppliers by making it more expensive for agents to get the document used to sell them.

The new fee formula will maintain the minimum $16 fee for an order of five or fewer shipping units but will raise the cost of any order that weighs more than five shipping units. The price will be $28 for six to 18 units, $38 for 19 to 32 units and $55 for 33 to 115 units. Orders of more than 115 units will cost $50 plus actual shipping costs.

Today's prices are $16 for 12 or fewer units, $28 for 13 to 32 units and $50 for 33 to 130 units. Orders of more than 130 units are $16 plus actual shipping costs. Nonaccountable administrative forms do not and will not count as shipping units as long as the agent orders other items.

However, if an agent orders only nonaccountable forms and nothing else, the order still will incur the minimum $16 fee to get a package out the door. ASTA has said it wants ARC to eliminate all fees, including ticket requisition fees.

Paul Ruden, ASTA staff senior vice president for industry affairs and travel technology, argued that airlines set commissions and own the ticket stock, so they should shoulder the costs of distributing tickets.

On the other hand, ARTA has said that although it would like to eliminate ARC's annual fee, the increase in ticket requisition fees could be justified. ARTA president John Hawks said, "ARC made more of a case for the increase, pointing out that with more tickets going to an electronic format, it is losing its economies of scale with [shipments of] actual stock."

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