Northwestern to Operate Dept. Store Sites

By Jennifer Dorsey

MINNEAPOLIS -- Northwestern Travel, a $354 million agency headquartered here, said it will take over the operation of agencies in 25 Dayton's, Hudson's and Marshall Field's department stores on Oct. 5.

The in-store agencies, owned by Dayton-Hudson Corp., employ more than 200 employees at locations throughout Minnesota and in Detroit and Chicago. "We are assuming all the operational duties. They still own the name and locations," a Northwestern spokesman said. The agencies will continue to do business as Dayton's Travel in Minnesota, Hudson's Travel in Detroit and Marshall Field's Travel in Chicago.

Art Dahl, Northwestern Travel's chief operating officer said, "The travel services of Dayton's, Hudson's and Marshall Field's are prestigious and highly respected competitors in leisure travel, with established and skilled leadership and employees. The brands are trusted among guests and suppliers. We intend to expand and improve [the] travel services."

Northwestern Travel is putting its department store venture under the roof of a new division: Dayton's Travel Service. Northwestern Travel's other divisions include Northwestern Travel Management, a corporate agency; Mainline Cruise and Travel, and Northwestern Incentive Services.

The agency's relationship with Dayton-Hudson was announced about a month after it terminated a three-year relationship with the May Department Store group under which it ran agencies in department stores in Southern California; Portland, Ore., and St. Louis. May's "business plan called for growth in more traditional merchandise areas," the Northwestern spokesman said. In contrast, he said, Dayton Hudson is "totally committed to travel in their stores and wants to help us grow travel."

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