Google pulls even with Kayak in airline referrals


Making a huge leap forward over the past 12 months, Google is sending almost equal levels of traffic to airline websites as Kayak.

Figures released by web monitoring service SimilarWeb show that the share of referrals upstream to the top ten airline sites in the U.S. by Google Flights in July 2018 has reached 25% -- just a percentage point lower than flight metasearch rival Kayak.

In July 2017, Google stood at 9% and Kayak 33%. The data collected by SimilarWeb covers only desktop-based traffic.

Kayak's loss appears to have been Google's gain on some of the U.S.'s main carrier websites.

For example, from May through July 2017, United received 32% of its traffic from Kayak and 26% from Google. Fast forward 12 months, and Google sent 37% and Kayak 26%.

One of the main drivers of the switch in traffic, according to SimilarWeb, is the agreement signed between Delta and Google earlier this year.

Until February 2018, Google Flights provided no referrals to Delta, while Kayak was the leading provider at 49%.

In six months, Kayak's volume of Delta referrals has dropped to 28% and Google is sending 41%.

Alaska Airlines has also seen a massive jump, with 0% coming from Google Flights in the period May-July 2017 and 24% in the same period in 2018 (Kayak is 23%).

SimilarWeb claims that the overall "quality" of the traffic to Delta has also improved over the last 12 months.

Bounce rates on the site from referral traffic have dropped from 28% in July 2017 to 9% in the same month in 2018.

Pages per visit has climbed from an average of 8.9 to 10.5 over the same period, as well as duration of user visits now at 711 seconds per session from 643.

Source: PhocusWire

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